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Deliveries and returns
The products ordered will be delivered within a maximum period (including shipping and delivery):
Customs duties and formalities:
European Union: Customs duties and formalities are the responsibility of Aurélie Bidermann.
United States: Customs duties and formalities are the responsibility of the customer.
French overseas departments and territories: Customs duties and formalities are the responsibility of the customer.
United Kingdom: As the United Kingdom is no longer part of the European Union, customs duties and formalities are payable by the customer.
Rest of the world: Customs duties and formalities are payable by the customer.
In the event of an exchange or refund, customs duties and formalities are payable exclusively by the customer.
Returns:
You are responsible for the return shipping costs.
To make a return, please contact us at the following email address: info@aureliebidermann.com
Free delivery on orders over €200
You have 14 days to return or exchange
Monday to Thursday, 10 a.m. to 6 p.m.
Friday, 10 a.m. to 5:30 p.m.
+33 (0)1 40 41 67 37
info@aureliebidermann.com