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Checking your jewelry
Check that the locking systems are working perfectly and that the stones are correctly held. To do this, run your finger gently over the stones. If they move, have the setting checked by our jewelers.
Avoid contact with water and cosmetics.Do not wear jewelry during physical activity, to avoid shocks and scratches.Avoid wearing jewelry during activities requiring the use of corrosive products (gardening, cleaning, washing-up...), to avoid damaging the stones that adorn your jewelry.Do not expose jewelry to high heat: temperature variations can irreversibly damage precious stones.
Maintenance and cleaning
The stones can be cleaned with warm, soapy water and a small, soft brush or damp cloth, then rinsed and dried thoroughly with a soft, lint-free cloth. Then rinse and dry thoroughly with a soft, lint-free cloth.Entrust your jewelry to a Poiray boutique for periodic inspection and professional cleaning.
Free delivery on orders over €500
You have 14 days to return or exchange
Monday to Thursday, 10 a.m. to 6 p.m.
Friday, 10 a.m. to 5:30 p.m.
+33 (0)1 40 41 67 37